Welcome to Computer Antivirus. Your satisfaction is our priority, and we want to ensure that you are completely satisfied with your purchase. Please read our Return & Refund Policy carefully.
1. Software Refund Policy:
1.1 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for our antivirus software. If you are not satisfied with your purchase within 30 days of the original purchase date, you may request a refund.
1.2 Refund Process: To request a refund, please contact our customer support team at support@computerantivirus.online within the 30-day period. Provide your order details and a brief explanation of the reason for the refund.
1.3 Refund Eligibility: Refunds are applicable only to the original purchaser and are limited to one per customer. Refunds will be issued to the original payment method.
2. Subscription Services:
2.1 Cancellation: For subscription-based services, you can cancel your subscription at any time. Cancellation ensures that you will not be billed for future subscription periods.
2.2 Refund for Subscription: If you cancel your subscription within the first 30 days of purchase, you may be eligible for a refund. Contact our customer support team to initiate the refund process.
3. Physical Products:
3.1 Defective or Damaged Products: If you receive a defective or damaged physical product, please contact us within 7 days of receipt. We will arrange for a replacement or refund.
4. Exceptions:
4.1 No Refund for Renewals: Renewals of subscription services are non-refundable. Refunds are applicable only to the initial purchase of the subscription.
4.2 Third-Party Purchases: If you purchased our product through a third-party retailer or distributor, please refer to their return and refund policies.
5. Contact Us:
If you have any questions or concerns about our Return & Refund Policy, please contact our customer support team at support@computerantivirus.online.
Note: Computer Antivirus reserves the right to modify or update this policy at any time. Changes will be effective upon posting on our website.
Thank you for choosing Computer Antivirus. We appreciate your trust in our products and are committed to providing you with excellent service.